Kitchen planning, kitchen layout, menu planning, staffing requirements and SOP setting for the company.
A multi-outlet brand, which meant every decision had to survive being handed to somebody else. A layout that only worked when I was standing in it was no use, and neither was a recipe that needed explaining.
The engagement ran for ten months and the restaurant opened on 26 September 2018. It was the second outlet I took on as a consultant, after Chhat Cafe.
- Kitchen planning and layout across outlets
- Menu planning and standard recipes
- Staffing requirements and role clarity
- SOP setting for the company
- Training so the written version and the real version matched
Systems work, before it was called that.



